This page provides information about the privacy policy which applies to the Love the Lakes website. If you have any questions please do not hesitate to contact us.

Data Protection

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. The information we will collect includes: your name, address, phone number and email address. We do not collect or have access to your payment details.

In accordance with the law, you can if you wish check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. In the unlikely event that we intend to transfer your information outside the EEA (European Economic Area) we will obtain your consent first.

If you have any questions about privacy, please email us at info@lovethelakes.net.

Communication and marketing

If you have made a purchase from our website we may occasionally update you on our latest products and offers via email. You will also be given the opportunity to receive such communications from us and selected third parties when you register with us.

All members have the option to unsubscribe from marketing communications from us. If you do not wish to continue to receive emails from us and/or selected third parties you should opt-out clicking on the “unsubscribe” link in any emails which we might send you.

Cookies

Cookies are used on most e-commerce websites including this one to collection information and improve user access. A cookie is a small text file that contains a unique label or ID number. When you visit a website that uses cookies, the website sends a cookie to your browser’s software and it is stored on your computer even after you leave the site. When you visit the website at a later date the cookie’s ID number is sent back to the website, allowing the website to recognise the user.

Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set.

Visiting www.allaboutcookies.org will provide information on settings within your browser as well as other useful information on cookies.

Please note however, that by blocking or deleting cookies you may not have full use of the website.

If you continue using this site we will assume that you are happy to receive all cookies and reserve the right to amend, remove or add new cookies and similar technical tools at any time.

Links to other websites

Our website may contain links to other websites and partners. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Contacting us

We are always happy to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied with the service we offer. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to get in touch.

Love the Lakes, Ash Street, Bowness on Windermere, Cumbria, LA23 3EB.

Email: info@lovethelakes.net